TIP#1

In MLXchange, after I click on "send email" nothing happens. Why?

This is usually caused by a popup blocker. You need to disable any popup blockers installed on your machine or set them to allow popups on http://stwmls.mlxchange.com

If you are unsure where to locate your popup blocker, some common places are:

1. Any search toolbars that you may see at the top of your browser window such as yahoo, google, or aol. Look for where it has some number and then "blocked" and click on it to allow popups.
2. There may be a popup blocker bundled with your antivirus software.
3. There may be a stand alone popup blocker and these are usually located in the system tray in the lower right hand corner next to the time.

If you are unable to locate your popup blocker or need help turning it off, feel free to contact MLS tech support at 401-785-9898 option 3.

TIP#2

When entering a listing in MLXchange I want to enter "Y" in the IDX field but it is locked and I can not change the "N" to "Y". How come?

The ability to modify the IDX field is based on the IDX status of the office. If the office has opted out of IDX then by default all listings for that “office” are IDX = N and cannot be changed. If the office has opted in to IDX then the IDX field can be modified on a per listing basis. If an office has opted out of IDX and would like to change their status they can fax a letter signed by the Broker of the office to MLS.

Send the fax to the attention of Robert Parker @ 401-784-9337

TIP#3

When I am entering a new listing, am I able to order a virtual tour from the listing form?

Yes, enter a V for Visual Tour under the "Enhance Photo Service" field.